Having been a customer of the Optical Gallery since I was a child, I can't compare them to any other optician, however even in my adult life, despite moving around the country, and London, I have always chosen to stay with them. I trust them implicitly and now bring my children there.

Customer service is always impeccable, I feel well looked after and reassured at every visit.

Having made the brave decision to wear glasses after 20 years of contact lenses, I really enjoyed the styling session. It was not an easy process for me, but they walked me through it, selecting several (around 20 it seemed!) pairs for me to try on. They helped me understand all the different things I needed to consider, were incredibly patient as I deliberated, and were able to help me make my decision eventually by telling me the back story to my frames.

Despite saying they would likely only be seen on Zoom calls, I now wear them more than my contact lenses - I just have to get used to foggy glasses when I wear a face mask!

Tamsyn Jefferson-Harvey

what a fantastic experience.

to cut a long and pleasant story short, I received perfect service from the staff there, it was not pushy and uncomfortable like you get in some places. it was relaxed, informative, and very attentive. They gave me a thorough eye exam, took their time finding me the perfect set of glasses and were extremely professional and nice the whole way through. i can's stress how much better they were compared to the high street opticians locally! thank you guys, i will be back again 🙂

Daniel Donovan

Just the most superb, friendly, informative and patient service - from the smooth booking process and precalls/texts, to the eye exam itself, to the extensive styling with a great range of frames (with pretty much everyone in the team getting involved with an opinion; all shared over a cup of coffee...) all led to an experience which was really unique and fun - anywhere else at a high street optician you’d feel like you were hurried on ASAP - this felt very different; it pays to go local and independent. Big advocate of your service, thank you.

Dan Adams

The Optical Gallery in TWICKENHAM is a fantastic place to find unique frames. The team is also incredibly friendly, knowledgeable, and super helpful. I fully recommend these opticians.

Tracy Dryden-Jones

After years of visiting a chain optician, The Optical Gallery was recommended to me by a friend. I am delighted with the service I received. I now have stylish new glasses but more importantly I felt confident in their recommendations.

Frances Spurrier